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General Terms & Conditions for Competitions

By participating in any Connie Brands competition, you agree to the following general terms and conditions:

Eligibility
Competitions are open to residents of South Africa aged 18 years or older, except employees of Connie Brands, their close relatives, or anyone connected with the organization of the competition.
Proof of identity, age, and residency may be required to claim a prize.

Entry Mechanism
The method of entry may vary per competition. Participants are advised to refer to the specific competition details, as outlined in the competition announcement or promotional material.
Entries that do not follow the specified mechanism or meet the eligibility requirements will be disqualified.

How to Enter
Participants must follow the entry instructions specific to the competition (e.g., proof of purchase, social media interaction, or submission forms).
Entry deadlines and requirements will be specified for each competition. Late entries will not be accepted under any circumstances.

Winner Selection
Winners will be selected based on the method specified in the competition details (e.g., random draw, judge’s selection, etc.).
The decision of Connie Brands is final, and no correspondence will be entered into regarding the selection of winners.

Prizes
Prizes are non-transferable, non-exchangeable, and cannot be redeemed for cash unless stated otherwise.
Prizes are subject to availability, and Connie Brands reserves the right to substitute any prize with another of equivalent value without giving notice.
Winners will be notified via the method outlined in the competition details (e.g., email, social media, or phone) within the time frame specified.

Data Protection
By entering a competition, participants consent to their data being used for the purposes of the competition and in accordance with Connie Brands’ Privacy Policy.
Participants may be contacted for marketing purposes but can opt out at any time.

General Conditions
Connie Brands reserves the right to cancel or amend any competition and these terms and conditions without notice due to unforeseen circumstances beyond its control.
Any changes to a competition will be communicated to participants as soon as possible.
By entering a competition, participants accept these terms and conditions in full.

Important Notes
Each competition will have its own unique rules and entry details. Participants are encouraged to review the specific competition announcements carefully to ensure compliance.
Connie Brands will not be held responsible for any technical errors or failures that may result in an entry not being received.

Contact Us

For inquiries or more information, please email info@conniebrands.com.

Privacy Policy

Effective Date: 1 December 2024
Connie Brands (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website, services, and competitions.

Information We Collect
We may collect and process the following types of information:
Personal Information:
Name, surname, contact details (email address, phone number), and delivery address when you register, make a purchase, or participate in a competition.
Transactional Information:
Payment information, proof of purchase, or details related to your interaction with our services.
Technical Data:
Your IP address, browser type, and usage data, collected through cookies and other tracking technologies.
Competition Data:
Details you provide for entry, including proof of purchase, responses to prompts, or other materials required for participation.

How We Use Your Information
We use the information we collect for the following purposes:
Service Delivery:
To process orders, manage your account, and provide customer support.
Competitions:
To manage entries, select winners, and distribute prizes. Proof of purchase data is used solely to verify entries.
Marketing and Communication:
To send newsletters, promotions, and updates (where you’ve opted in).
Website Improvement:
To analyse site usage and enhance your browsing experience.
Legal Compliance:
To comply with laws and regulations or resolve disputes.

Sharing Your Information
Your personal information will not be sold, rented, or shared with third parties, except:
With trusted service providers who assist in processing payments, hosting the website, or delivering products.
Where required by law or to protect Connie Brands’ legal rights.
In the event of a business transfer (e.g., merger, acquisition).

How We Protect Your Information
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

Your Rights
You have the right to:
Access the personal data we hold about you.
Request correction or deletion of your personal data.
Withdraw consent for marketing communications.
Lodge a complaint with the appropriate data protection authority.

To exercise these rights, please contact us at info@conniebrands.com.

Cookies and Tracking Technologies
Our website uses cookies to improve functionality and user experience. You can manage your cookie preferences through your browser settings.

Third-Party Links
Our website may include links to third-party websites. Connie Brands is not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page, and the “Effective Date” will be revised.

Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: info@conniebrands.com
Website: www.conniebrands.com